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Excellent service from Max, very informative, polite and knowledgeable when I came in to replace a watch bracelet on an Omega watch. Would happily recommend to anyone.

Arrived next day, nicely pack , good communication and a beautiful omega to my collection

Great service from purchase to delivery. Will be using for future purchases.

Really happy with them and also the customer service from Linda was great. Definitely recommend and will use again!

Beautiful necklace and classy

The Dolce Vita is an elegant and sophisticated watch. Well worth the price tag. The blue hands are much more subtle than on the web image. I needed two links removing from the bracelet but Berry's sorted this out for me quickly. I have always used Berry's as my jewellers, I find them very helpful and efficient and would like to say a huge thank you to the Leeds and Newcastle stores with whom I had dealings with. A great company and team to deal with.

This is the second time we bought watches from Danny of Berry's and definitely it will not be the last. Danny has been helpful, patient, friendly and accommodating. It is a pleasure to do business with him and will definitely go back to him if we want another watch in the future. The watch is extremely elegant, far better than the online picture and description. I feel very lucky to own it.

Beautiful earrings, fantastic customer service

Absolutely fantastic piece to add to collection. Service from Matthew Abbey and the team at Berry’s was exemplary as usual. Couldn’t be happier.

I’ve now bought three watches from Berry’s and would never buy from anywhere else. Lee and the whole team in the Newcastle store are excellent - great communicators, always helpful and knowledgeable, and just very decent people! They recently managed to track down for me the last brand new piece of a globally discontinued model. Though it was a complex process (due to the manufacturer), they solved it and successfully delivered. I wouldn’t hesitate to recommend Berry’s in Newcastle to anyone looking to buy a great watch or special jewellery. Thank you!

A free gift should realistically be a reward for choosing to buy a product from your range, however this is only a reward if I choose to spend more with you and under certain conditions. I understand from a business sense why you would do this, but it does little to build a bond with a customer and develop that relationship that would inspire me to return in future.

Rod from Commercial Street in Leeds was incredibly helpful, efficient, and friendly. He assisted me with my purchase and kindly arranged postage to Scarborough. Excellent customer service , thank you very much!

I ordered an eternity ring online. But unfortunately is was far too big. I decided to return the ring in person. I was invited into the store on Commercial Street, Leeds. I was then greeted by Emma, she was extremely friendly and polite. We discussed the return of the online purchase and another replacement ring. Emma showed me rings that were a more suitable fit for my engagement ring, that was also purchased along with my wedding ring from Berrys in Leeds. Emma gave me her full attention and was extremely knowledgeable. I wasnt rushed and was given every opportunity to try on many different rings. Once I made my choice the ring was beautifully packaged up by Emma. She also told me she would communicate with the online department. Explain the reason for the return and that I had purchased in store. Upon returning home I received notification of a credit for the online purchase. I would like to thank Emma, she made me feel at ease. She was friendly, professional, helpful and a very nice lady. I would definitely purchase from Berrys again in the future. Thank you Emma.

The earrings I ordered arrived in perfect condition, very well wrapped and beautiful packaging. It felt like opening a Christmas gift. There was a delay in delivery, but that was nothing to do with berries. It was the postal system cause the issue. Would happily recommend.

Great service from berry’s , I received my item on time and beautifully packaged . I ordered the wrong size bracelet and they were so helpful and adjusted it for me as soon as I explained the situation . Absolutely fabulous customer service

It is a beautiful piece of artwork jewellery. Thank you. The lady loves it.

How do you write a review of perfection? It’s awesome! I love it, although I wish I’d bought it before brexit and covid pushed the prices up.

Lovely bracelet and very comfortable. Bought to go with a yellow gold one which is similar

Superb quality and something out of the ordinary with the burgundy face

The Lalique pendant I purchased is beautiful & packaged so nicely Berry’s is such a lovely shop